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Reviews (2)
Bob
Mar 14, 2011
I made 2 purchases with this company back in October 2010. Order number 1 was never delivered. Order number 2 was only partially fulfilled and with items I did not order. Repeated requests for RMA have gone unanswered. Repeated requests for order #1 are ignored. The company charged my VISA in both cases. They rarely answer their phones or return phone calls. Repeated attempts to get a refund, or ordered product have failed. If you absolutely need to do any business with these guys... 1. Get a written quote first.
2. Order it COD At least you will get something before the take your money.
2. Order it COD At least you will get something before the take your money.
STS Computers Co. Inc.
Mar 09, 2011
When you place orders with this company they require a credit card which they process immediately - whether they have the product in stock or not. I have spent months chasing them for what I ordered (VISA processed in October - its now March). Of two seperate orders, one remains unfullfilled. On the other they shipped things I didn't want or order.
My request for RMA has gone unanswered. They rarely pick up their phones, sending you to voice mail. The almost never return calls. Their customer support is non-existant. They were calling themselves CTC, now they answer with CSA (same phone system, music, message, tactics, web site). If they have something you absolutely must have. I recommend getting a signed quote first (to ensure you get what you ordered - not what they feel like sending). Do not give them a credit card, order COD. It least you will get something before they take your money.
My request for RMA has gone unanswered. They rarely pick up their phones, sending you to voice mail. The almost never return calls. Their customer support is non-existant. They were calling themselves CTC, now they answer with CSA (same phone system, music, message, tactics, web site). If they have something you absolutely must have. I recommend getting a signed quote first (to ensure you get what you ordered - not what they feel like sending). Do not give them a credit card, order COD. It least you will get something before they take your money.
