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For more than 27 years, we've helped residents and businesses in San Antonio and Austin with their computers. We know it's not your fault! The manuals are no help, the tech support people speak another language, and it still doesn't work! By helping you become a better, more confident computer user, we accomplish our mission - but more importantly, we exceed your expectations.

Computer NERDZ! believes that everyone can benefit from the use of computers if they know how to use them. Our goal is to provide hands-on training and support to computer users of all ages.
Services
Computer NERDZ! puts Clients first. If your system isn't working, we'll do our best to fix it -- small and large jobs. We'll do everything possible to make sure that the problem is fixed, and you know what we did--in simple clear language. We will even make sure you know how to avoid that problem in the future.
We make it easy for you to feel confident that everything will work the way you want it to-and everyone can use it correctly. You'll find your life easier--and have that peace of mind you've always wanted with technology--after we've given your home or business the setup you need. In most cases, we'll be at your business or home within a few hours or the next day to make sure you have the computing power you need.
Managed Service plans solve one big problem--the reliability of your entire computer system. From hardware to software, connections between your devices and with the internet, you need to know that everything you have will work when you want it to. Our plans look to find problems before they emerge, and then fix them.
Reviews (20)
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Derek Baker
Apr 25, 2022
These guys are absolutely the best to work with. We've been calling them for years every time we have computer issues. They are prompt and very professional. They are reasonably priced and do stellar work. We plan on using them for years to come.
Nicolas Caballero
Apr 12, 2022
Took in my computer that I got on a budget and these guys took a look at it gave me their honest opinion and it turned out that it was not worth fixing for the cost of the computer. They didn't even charge me for a diagnostic fee, great group of guys with a good business model. Would definitely refer my friends here
Briana Brown
Feb 22, 2022
Amazing service! I dropped my laptop on a Sunday morning and got it back the same afternoon. Ivan was friendly and very helpful. My laptop is running great!
Lili Hervi
Jan 16, 2022
Super nice service. He explained me everything, was honest and looked very knowledgeable. Next time I'll bring my laptop here.
Colton Matocha
Aug 12, 2021
Phil is professional, a genius, and will get you fixed up. A few months ago my computer was crashing. I tried everything online to fix it and even bought new parts that I didn't need (self diagnosing). So finally fed up, I did the unthinkable and asked for help. I wasn't sure where to take my computer, because I had never not been able to solve a computer problem before.

I ended up deciding on Computer Nerdz here in Austin and I could not be happier. Phil helped me through the whole process and did a great job. He was super professional and even offered to show me how he fixed it. He ended up taking screen shots of the settings he adjusted and sending them to me so that if I ever had that problem again I'd be able to solve it. 10/10 I would bring my computer back here. Ask for Phil!
Bob ODell
Feb 02, 2021
Great job diagnosing and fixing my laptop that was completely dead. Up and running in 3 days for less than $200. Easy to work with for more than 10 years of getting my business.
Rachelle Maldonado
Oct 31, 2020
Phil was amazing. He saved my files after my computer became unresponsive when my hard drive began to fail. The service was amazing and the price was cheaper than the other places I checked out. Will be going back for all my computer needs.
Michelle B.
Oct 21, 2020
Computer Nerdz is awesome. They know their computers and helped me diagnose and repair a super tricky problem. I honestly think they should charge more for their outstanding service and quality work!
Joe T.
Aug 18, 2020
Needed to get some work done to my MacBook Pro. Phil was great. Very honest, fair pricing and willingness to go to infinity & beyond (like Buzz Lightyear)! Would definitely come back and highly recommend.
Mike R.
Aug 01, 2020
The owner of NERDZ.com a.k.a. Computer NERDZ, has been charged with multiple counts of child molestation by the Tarrant County TX task force. Lee G. Robin is currently out on bond and facing 25 years in prison on each count. His employees have claimed that hard drives and other media containing pictures of children, have been copied by Mr. Robin and are the subject of another criminal investigation.
Chip P.
May 13, 2020
I have used Computer Nerdz for 10 plus years and have never been disappointed. From small and simple to big and complicated, all problems seem to be handled with the same professionalism, expediency, and apparent ease. Phil is who I deal with the most and he is the best. Top notch "Nerd" and great customer service. He has gone above and beyond for me on more than one occasion. I never use anyone else.
Chip Prescott
Feb 25, 2020
I followed Computer Nerdz from their old location on Anderson Lane to their Research location because in over 10 years, they have never disappointed. Phil is THE MAN, both from a technology standpoint as well as customer service. He gets things done - quickly, professionally, and even for a non Nerd, stress free. He goes above and beyond to help, even with the small stuff. I can't recommend them, and Phil, highly enough.
Blake Dove SuperBlake
Feb 09, 2020
So I should start by saying that these guys helped me out FOR FREE. They are super nice, and were really patient with me coming in knowing way too much for my own good. They realized that I was running into a unique issue and needed to borrow software from them in order to fix it. So they let me just take the CD, go home and fix my problem. Fantastic. I brought it back afterwards and had no worries. Very laid back, very cool to work with.
Bryan G.
Oct 19, 2019
Phil at computer NERDZ is amazing. I run the Lone Star School of Music and he is in charge of all our computers. They have built my podcast computer and helped with our front desk computer maintenance.
Cynthia R.
Jun 28, 2019
I HIGHLY RECOMMEND COMPUTER NERDZ! We've been customers of COMPUTER NERDZ for many years. TRUST is a MAJOR factor for me and I've always been able to trust COMPUTER NERDZ not only with their quality of work but knowing they will never and have never done more than what was necessary to get the job completed. My recent experience was with Phil and working with him was a breeze! Thank you COMPUTER NERDZ for being there for me, my family and for our small business.
Vladymir S.
Jan 26, 2019
Good service and explanation of my issue with quick turnaround. Would come back again for any computer repair services that I would need.
Lizzy O.
Oct 01, 2018
These guys are great! I dont know why their reviews are so low. The guys were super helpful, worked with me the minute I walked in, helped me get the best price on replacements and I have a great laptop back! Thank you!
Stuart L.
Sep 27, 2014
I've always relied on Discount Electronics in the past for my Dell laptop repair needs, but when my motherboard literally had a meltdown at the North Village branch of the public library, a concerned patron recommended I try these guys instead because they were right down the street and he'd had a great experience there recently. They waived the bench fee after confirming my worst fears (that the Inspiron would not be cost effective to repair), and then offered me a Latitude model (a significant improvement), for less than I'd paid for the now-broken unit just 6 months ago. Granted, whenever purchasing a refurbished laptop, it's always a bit of a gamble. but what I loved about this place most of all was the immediate attention I received.

My computer is my TV, my jukebox, my home theater AND my primary link to the outside world and I could not afford to be without it. Scott and Phil both took care of me in the way I like to refer to as "family style." 8 hours ago I was about to have a meltdown of my own! Thanks to these Nerdz, I'm going to get a great night's sleep after all. and I WON'T be waking up to an on-going nightmare! Thanks guys! You're simply awesome.
Elizabeth F.
Sep 13, 2012
I called them out to fix what I knew to be an odd problem and before I let the guy inthe door I explained and asked him to promise he could fix it. He said that he understood thte problem and thought he could fix it. Guess what-he couldn't. He left a scan running when I knew that would not be the problem since I already pay and run scans every week automatically.

Then he said if that wasn't the problem I could bring it in and they would reload everything. Seriously? $93.00 later and no repair done so I would never take it there and don't recommend their service.
Dan A.
Nov 12, 2009
I got a serious virus on my computer at work - I wasn't visiting any naughty sites, I swear - and I needed to get it fixed. I brought the computer to the store. The sole employee in the store explained how they operate and was both knowledgable and pleasant. My computer was ready to be picked up 36 hours later. It was fixed completely. The time to fix a computer depends on a combination of how much testing they have to do, how busy they are, and the work schedule of whomever works on your computer. The rates are not cheap, but are reasonable. Overall, they did the job as advertised and fixed a problem which was far beyond my technical skills.