Action Computers

The staff is friendly and helpful, but their prices are outrageous. I can literally go to Best Buy and get a new system with the same specs for cheaper. So why would I pay so much for a refurbished computer?

They did excellent work recovering our data and their prices are quite reasonable. They are in the business of preserving technology that can still be used rather than perpetually selling new items. This is how sustainable economy works. Thanks again.

Be careful considering laptops from this store. The sales staff had a deal lined up for me awaiting verification of the price by the manager (who was off work) but an hour later they called to say it was sold the previous day. Very fishy story and unethical business practices!'

Hello, First off, I never have written a review for a business. Well after the last two visits I must. These guys are fantastic, I talked to 2 different sales persons and both were professional and showed me what I needed. Fast friendly quick. Both the laptop and tablet I purchased are working perfectly. What more can I say. If you need a replacement computer, don't hesitate to check these guys out. It worth it.

Dean and Aramis were amazing! Great customer service very knowledgeable about products and friendly! Tons of computers at a great price I love my new pc!

Bought 2 laptop computers online and had shipped. Both were well packed and arrived in great time. The units were refurbished and worked perfectly after I made a few minor changes in the bios settings that literally took a few minutes and a YouTube video to figure out.

1-28-2022 Since 2005 I have been a very pleased confident customer in the sales staff and managers knowledge of the products they sold to me. I relied and trusted action computer staff because i never had to return for any defects of the computers, software, printers ever! A very much one and done experience positively for me! my recent purchase was jan 2022 after the system i purchased from action computer in 2014 died.

Manager Dean was very professional personable attentive and of course reassuring. I highly recommend action computers for reliable product with professional integrity from the staff! Thanks Dean!

Leo at Action Computer in Denver saved me from an expensive repair bill for a broken laptop. He was so knowledgeable, he was able to suggest a simple workaround that had me back in business immediately (vs. over a week at other repair services). These guys are great!

I ordered a laptop online and received my order dusty, and with a failing screen, and a broken keyboard. The reason I am giving a 4 star review though, is that they worked with me until the end to make sure I was satisfied with the replacement system I received. Dean was especially helpful in facilitating the solution to my problem and I appreciate his efforts.

Still though, because of the rather lengthy delay, some of which was admittedly my fault, I just can't in good conscience give that fifth star. But I will say, if you have a problem with your order they will work hard to make it right and make you happy.

Purchased two Windows 11 Dell PCs. Both PCs came pre-setup and ready for use. They were clean and came with keyboard and mouse.

I have had good experiences until we came in to get my son a gaming computer for his birthday earlier this year. Guy with curly hair and glasses sold us a computer that we seriously overpaid for. Had NO graphics card. We took it to someone else for the graphics card and were told that it's actually a storage computer.

The staff was so helpful with a complicated problem I had. I also bought a used Dell laptop that has been terrific. The staff transferred the data from one computer to another. They also recycle. I'm happy to have Action Computers as a resource.

I recently purchased a refurbished Dell laptop from Action Computers. My son had previously purchased a couple of laptops and spoke highly of the company, especially relating to customer service and integrity. I was impressed by his enthusiasm. I had a smooth buying experience and will buy again in the future.

I bought a simple refurbished Dell laptop from here about a month ago and it has been great thus far. I'm not a techy person AT ALL, so I am generally intimidated by the idea of these kinds of purchases. However, I was immediately helped upon my arrival and I was in and out within 15 minutes. I believe it was Jeff that helped me, and he was so kind and understanding.

All the employees seemed genuinely interested in helping customers, and were both professional and friendly. I also have no doubt in my mind that if I had trouble with my purchase, or if it turned out to be a lemon, they would make sure I was taken care of. I highly recommend supporting this small business.

I have been coming to Action computer since 2009. I have bought 4 computers from them and had one updated to Windows 10. I have always been pleased with the knowledgeable service techs and wonderful service. Also they recycle your old computer for free and are great if u need to return for operating questions like TECH CHALLENGED FOLKS LIKE ME. Lastly, I feel good knowing I am reusing a new to me refurbished computer at a great price.

This was my first time going into the store, and it was absolutely the best experience I've had buying anything! Dean was friendly, extremely knowledgeable, and super courteous. He truly made this the most fun purchase I've ever made. Even though he was super friendly and personable, it was still incredibly quick and efficient, allowing me to make my next appointment before time! Thank you so much to Action Computers and to Dean specifically!

Wow this place is great! I will only get my computers from here especially as a remote worker! Our small business is going fully remote so we need a robust printer but we didn't need a month to month contract for a printer. I like getting things used and the office furniture place nearby recommended action. They had exactly what I needed! However, when I brought the printer home I needed the admin information.

I called Action computers to see if they could help me, and at first they said they didn't do printer services and that they couldn't contact who they got it from to get the admin info. I was pretty upset - why sell printers if you can't help? But then I got in touch with Jeff who cleared up that misunderstanding and they definitely do help with printers!

Their tech was able to configure it to do a factory reset and have it print wirelessly. When I get it back home they can also remote in and help me if I can't get it set up on the network right. Amazing! I had contacted another printer agency that wanted to charge me $37.80 for every 15 minutes to help me - action computer folks are far more friendly and affordable.

They really do care. I brought in some of my kids' old laptops and they bought a few abs recycled the others. I'm so glad I have a reliable tech place to get equipment and troubleshoot now that I work from home full time and don't have a tech department, I have to do everything myself, and I can, with action computer's help! Thanks Jeff and team!

I've gone to Action Computers for years both to buy computers and to get my computers repaired. Everyone I've worked with there has been friendly, kind, knowledgable and patient, especially important for those of us who aren't tech-savvy! In the sales department I've worked often with Dean who I have come to depend on for knowledge, guidance, and the ability to explain things in language I can understand. Dean has always been right on track in helping me choose a computer; he's spend lots of time with me to understand how I use my computer and what is most important to me in such a device.

His suggestions have always been just right, exactly what I need and what I can manage easily. Both my adult kids also trust Action Computers to help them with computer issues, and I have recommended several friends and relatives to this great and very responsive group. I will always use Action Computers for all my computing needs, and I will always recommend them to anyone in need of computer help!

These are a good group of guys. Personable and can quickly solve a problem when asked. I am fairly computer savvy but they make a point of not "talking over my head". I highly recommend going to these guys for advice, peripherals or whatever. Thank you gentlemen, Chris, and Logan and. can't remember the other guy's name, but thank you to all of you. Keep up the good work! Steve

Been coming to Action over the years and they've always done a great job and super friendly. But I had to get my 85-year old mother's computer updated, contemplated different options and Chris was able to find a great solution. And they were FAST! (NO ONE wants to be without their laptop for long!) I just set it up for her yesterday, everything is working great and she is THRILED! These guys know their stuff. Absolutely recommend! Thank you Chris and Action!

I absolutely recommend these guys! I have been going here for years and never been disappointed. My latest laptop repair was crazy. I tried to close the lid and it popped half off and screws flew everywhere! When they told me my battery was enlarged it was kinda scary because that can cause a fire. They ordered a new battery and a new lid from HP and only charged me $30 for labor.

They will also recycle old computers. I have taken them several. No charge for that. Seriously, this is a small hometown business that will bend over backward for you! Plus they really know computers!

My daughter and I both use this store to take care of our three computers. Dusty and the other members of the team are knowledgeable, efficient, and helpful. We live in Lakewood, but it is worth the drive. We highly recommend them. Sharman

Well i brought my computer into the arvada location on sunday had them take a look at it. They were very polite and took a look at the system and everything worked fine. It turns out the computer was trying to update and thats why it was so sluggish. I was a little quick to write a negative review and i hope to do business with action computers again in the future.

I can't say enough great things about Arvada Action Computers. Jesus and Preston came through for me BIG TIME! today. I'm a 69 year retired journalist who is good with words but not technology. Today they synced everything for me and I am ecstatic! Last week I bought my this computer from them and it is great! I told them they remind of Radio Shack.small, but very personal service. Try them!

For 3 years now, I have given them multiple challenges and they have prevailed! The biggest challenge was with an obsolete laptop that had not updated in years, would not connect to the internet and accounting software that was like Fort Knox. I needed the info in 3 or 4 days. They got it done. Worked diligently, dozens of calls between the software company and to me and I finally got the data.

I would have lost my patience but they persevered! Also purchased a used Alienware computer (gaming) from them which they upgraded storage on it. Not a single issue & it has been 6 months. They have always been professional, friendly and got the job done.

Bought a laptop there Dec 15th or so. then brought it back in almost a month later with no receipt. The battery that was shaky. Replaced it with a new one with no questions asked. Great service, very helpful and they stand behind their product. NICE!

I purchased 2 desktops and brought a laptop in to have the entire unit wiped clean, reset to factory defaults. One of the desktops would not connect to the internet, and after 30 minutes, the tech was unable to fix the issue. The vice president of the company was behind the counter that day and was very helpful in helping me find a replacement unit off the shelves.

The laptop turned into a disaster for me. Bottom line, Jeff the office manager, contacted me and we worked out a deal that was agreed upon by both parties. Thank you Action Computers.

Went in with my mac, after Apple told me my hard drive is fried and that I need to buy a new one pretty much. They checked my laptop and told me my hard drive is fine and they figured out was wrong instead and replaced the part. I thought I was gonna have to for out a couple of thousand moolah for a new computer, because of them- I forked out $60 and my computer is fine. Thanks Camden!

I took my computer in to have a bad hard drive replaced, and the work they did was fine. The price seems about what I would expect, though I didn't shop around. The trouble I had was how long everything took. When I originally took it in it was Friday February 10th, and they told me they would have a look at it on the following Monday and someone would give me a call.

When it got to be Thursday afternoon and I hadn't heard from them, I called to check on my machine. They told me it was being looked at then and they would call me back the next day, Friday. 4 full days later than what they originally promised. I was upset but didn't have time for a conversation at that moment, and the guy I spoke with on the phone didn't seem aware or bothered by the fact that they were running so far behind on my order.

They did call me back the next day, gave me the rundown and once we decided on the replacement equipment and the service package I wanted, the price was settled and again, they said it would be ready the following Monday. Same as before, I didn't hear from them Monday. It was Wednesday by the time I called them. They didn't have any immediate information, but called me back later, long story short, my computer was finally ready on Thursday.

This time 3 days later than I was told before. All in all, they had the machine for 13 days, and with both quotes they gave me on the time it would take to get the job done, a total of 7 extra days elapsed. Everyone seemed completely oblivious to this discrepancy and the inconvenience, so obviously no one ever offered any apology. Apart from the time issue, I should give Action credit. Everyone was friendly and professional and the machine seems to work fine now. I probably won't be going back though.

I love these guys and their business. I have bought 7 full systems from these guys for our local call center. Great prices and the system have worked flawlessly.

I've had my computers built by Action for more than a decade and am very pleased with their quality of work and service. They also have very good deals on used equipment, I just purchased a 2013 lenovo and am quite pleased.

This place had great reviews on Google but I should have checked yelp first. Holy this place is sh*t, I have an iMac that just the bulb burned out on it. The screen is really dark but I can still slightly see the screen and somewhat navigate it. Thats how I know its just the effing bulb and have talked to 4 other repair shops also saying its just the bulb and takes 20-30 minites to replace.

Quick repair. These guys not only took 4 hours just to look at it and diagnose the problem but cracked my screen! Then fed me some bs about how it was smoking, and they smelt smoke. And all he had to say about my cracked screen was that he "left a vm for the owner because he doesn't work weekends" are you kidding me?! No I'm so sorry? No we'll get it replaced for you right away?

We take good care of our stuff especially forking out the money for an iMac set up in the first place. We literally hardly ever use our Mac because we're hardly ever home. There's no way in hell it was smoking or anything like that. I had the mac for 2 days with screen dark like that and I NEVER smelled smoke or saw it acting funny. TERRIBLE!

Now how do I know they didn't do something to it to make it smoke?! If I do not get my screen replaced for free, I will file a better business bureau complaint. That's unacceptable. How awful to treat people and run business that way. I definitely wouldn't recommend you to take your computer/laptops here. Character of the company is poor.

I came in and was immediately helped - which was great, because I had only 10 minutes to buy a computer. The guy who helped (P. Adam or something or other, sorry!) was direct, straight to the point and knew exactly what I was looking for. It helped that I knew what I was looking for too. He didn't linger on trying to sell me, just got straight down to the facts.

Upon check-out, he explained everything (warranty, first time turning on the computer, etc) thoroughly and quickly, without being too overwhelming, and at the same time not dawdling at all. The only improvement, or clarification I would make is the pricing online? I came in thinking I was going to get a green-level desktop and a monitor for about $125.00 + tax, and ended up spending more like $190.00 + tax. Which is not outrageous, but it is a big price difference on what I was expecting to pay based on the pricing online. Thanks so much!

In the past this place was great to go to for help. They were understanding of peoples lack of knowledge of computers. Now its changed. They tend to make you feel stupid when your asking questions about different products and/or when you bring your desk top or laptop in to be fixed or updated. Their prices have gone up a great deal and doesn't seem worth it anymore. I live in Arvada and like to support Arvada business but when treated like that why bother.

Don't bother wasting your time with these nerds. Poor customer service, including unable to LISTEN. Charge a fortune and you'll still have issues. I wouldn't buy any used items either. They are clueless as to how to repair a simple item. Also, they give extremely low prices for selling or trading. Just plain JERKS.

With all due respect for the other reviews, I have been going to this store for the past 13 years and have *always* had a wonderful experience. Kory and the team are always so helpful, making suggestions that fit needs and budgets. Their work and customer service is great! I give them an A++++ I did ask about the unsavory reviews I saw, and was assured that any problems were fixed. Just took my computer in, it was fixed, correctly and in a very short time. Still love these guys. Give them a try-- you won't be sorry.