Macservice Station Upgrades Macintosh

I had to drive a long way but it was worth it! Great customer service, reasonable prices, overall good experience! I will be returning.

I have NEVER had a good experience at this store. Not even today after several years. After searching for a place to park & walking a mile from the door, I finally arrive to this store & it's CLOSED! At 2:30pm on a Saturday after! I sign stated "done to lunch will return at 320pm order on-line" REALLY?! I EOBT EVER RETURN TO THIZ STORE!

I always have a great experience at this MAC! The cosmetic pros here are so amazing and can always steer me in the right direction with all the right selections

I went to figure out my shade in foundation. It only took one try she found my shade and I even got a 10 day sample

The staff members were extremely arrogant and wouldn't help out. They make you wait and act as if they're doing charity helping you out! Ugh never returning!

Ok the assistance at this location are great. They know their "skin types" And gave me great recommendations. The sample trays are clean and tidy.

I would continue to shop here if they only did cruelty free makeup. Other than that, this place has such positive energy, I always get complimented on my makeup, and the people there are always helpful so you get what you need and know more about the products.

I visited this store today and asked for some assistance picking out foundation. I also asked if they would teach me to put it on. The store manager, Barbara, said I would have to wait. I was ok with that, as it is a Saturday afternoon. I poked around and looked at things with my friend while waiting. Barbara then decided to tell Each worker who walked up to me to ask me if I needed help, that they were not to help me and that I was told I had to wait.

She did this in front of me. I waited for over 30 minutes and watched every other customer in the store receive help while I waited. Barbara then yelled at one of her employees when she tried to help me again, as I was waiting so long, and told them, "NO! They have to wait." I have never been treated like this way in my life. If I ever need MAC makeup I will never step foot in this store again. I will buy online or I think I will just switch from MAC to something else. Terrible experience. And the worst customer service.

If I knew that I would be treated so rudely I would have given that sales commission to someone at MAC counter in Nordstrom instead. The salesperson named Giuseppe was so rude, he dropped the product right in front of me and then with fake shady apology didn't even attempt to pick it up or check if the item had broke. Completely uncalled for since the store was not busy, I felt like it was intentional. Not impressed at all and I would never entertain this behavior, but clearly, I'm still bothered by the poor sale associate behavior.

I can't say enough about the women that work in this store! I walked in after having a bad makeover from a different makeup line, just asking if I could use a makeup wipe to remove the makeup. Lorna instantly helped me, listened to me and then offered to redo my makeup for me. Not only did she set aside her time for me, she was attentive to customers and myself the whole time.

She truly turned my whole day around and was warm, engaging and helpful to me and everyone who came through the store while I was there. The whole team seems to have a great dynamic and were all giving excellent customer service. I had never much cared about owning Mac products, but just having had such a warm and wonderful experience in that store, I'm a fan of Mac now. Great job, ladies! I'll be coming back!