Cyberguys Biz

A-Plus provided A+ service. As always, they were responsive and highly professional setting up a home office for me. I've been a customer for years and will continue to recommend!

Needed a battery for my laptop. They got the right one in quickly and notified me as soon as it arrived. Great service based on my experience.

I recently had problems with my laptop and needed professional services. I had never used any computer services prior so I was lost in where to go for reliable and trusted help. My experience with A-Plus IT Group was terrific. My problems were fix and my services were not considered complete until I was totally satisfied with the results. Customer service (Meghan) was top notch!

She was extremely helpful and showed real concern by multiple follow up calls to make sure everything was working properly and I was happy with the laptop's operation. Cost were very reasonable and I enjoyed interacting with everyone at A-Plus.

A Plus was quick to have someone come to my home to see what repair could be done. Unfortunately it had crashed. I decided to purchase a new computer. They transferred all of my data from my hard drive to my new computer making it a smooth transition.

Had a computer failure. Had no idea what to do about this. Mr. Ed listen to my problem, Stated that he may be able to fix computer & retrieve data. He did it all above & beyond my expectations. He and his staff are very professional. Ed & Amy gave us all the attention to get us up. Thanks. Very fair pricing; great service very nice people. 25 stars from me. Tom -- S. Di Paula & sons Seafood, Inc.

I've been using A plus for several years and have been happy with their work and responsiveness. I had an unpleasant experience with a woman in their office a few years ago, but didn't let that deter me from trying again. That person hasn't worked there in a long time. The others in the business are friendly, "down-to-earth" people. The techs who handled my work have done a really good job for a reasonable price.

I've sent friends and family to them too. They've all been happy with the service. I just contacted A Plus for my first onsite work in my home (this is during COVID19 pandemic) and expect they will be cautious and professional while resolving my WIFI issues.

I took my computer to A Plus a few weeks ago because my laptop was stuck on a blue screen. I know nothing about computers except how to use the internet. The staff was very patient with my lack of knowledge and took the time to explain everything to me. They were able to reload my computer AND save all of my data. When I got home I wanted to add a password and pin number but I wasn't sure how. They were able to log in and guide me through it. I will definitely be using them for any other problems I have! Thanks A Plus :

If personal customer service is important, you won't be disappointed. I am always happy and relieved that when I experience a problem, a fix is a phone call away. Remote repair is so important in this fast paced world. Thank you APlus Computers!

I had A Plus come to my business and diagnose a computer workstation issue. The tech quickly found the problem to be a faulty power supply. I asked the tech to recommend a coarse of action. He stated he can replace the power supply for $600 and warranty it for 1 year as long as it is being ran on a battery back up surge protector. And this would be better than buying new computer.

I agreed with his recommendation and purchased battery backup and we moved forward with the replacement power supply. It took 2 weeks to get my computer back but all was working and I was happy. 16 days after the return of my computer it started to shut off on its own once again, I called and asked them to come and diagnose again and told them I thought it was power supply again 4 days went by and still no tech came and eventuality the computer would not come back on at all.

I then asked them to replace faulty power supply. The response I received was that they only warranty there work for 14 days. They have refused to replace or even come down to look at the power supply. I am extremely disappointed and will never use this company again as they do not honor there work and quickly change their policies to suite them and are not customer satisfaction oriented company.

Worst store I have ever dealt with. Charged$170 and barely functional. When I took computer in, I told them what I wanted. They did not listen. Most of files are gone. Told them if they could not retrieve, then don fix. Over priced for people that do not have good communications. I personally will never use agai, what a waste of money! They do not try to even help you after you pay your money. The techs, well, in my opinion, I will never use such a unprofessional store again!

Bought a re-certified laptop from Cyber Guys approximately 5 years ago for my photography business and it is still functioning perfectly. Since then I purchased the parts for a custom built system which they assembled for a very reasonable price. Will definitely visit them for my next computer need.