Safe Haven Computers

Quick and reliable. Reasonable price and upfront on all the pricing. No sticker shock and didn't try to upsell

How does a legitimate review get deleted? I literally had the worst customer experience ever, when I took my home computer in for routine maintenance and got back a computer *with someone else's data on it*. The next day when I returned with the computer to the business, I was told that the drive with the backups they had made had already been reused and my entire computer had been erased.

All they were willing to offer me in compensation was a $100 credit on another computer. This place is NEITHER a "haven" not "safe". This, essentially, was the review I left years ago about this place. I'm still livid when I think about the music I lost, the writing I lost, the fact that I told them I didn't have another backup and I trusted them with my work, but they couldn't bother to retain never mind offer me backups.

I don't know why my original review was deleted. I've used the same e-mail address since the. And just checked but never received notice of anything about this place since then, never mind never gotten a reason for removing my review. This is not something I like to do; I don't get my kicks from knocking people online. But this place gets NO Stars from me (though Google won't allow me that option).

My computer was running slow and with the rumors of remote learning starting again I knew I had to get it looked at! They were able to get my computer up and running just in time for 2 weeks of virtual teaching! They were quick and efficient!

The Safe Haven Computers got my team out of a jam following some poorly spec's equipment was recommended by another company. They were fast, highly professional, and didn't stop until we were satisfied with the results. 5-stars

Excellent service, attention, professionalism. I could use so many other positive qualifications. Safe Haven has been my go to place to fix my PC/Mac and solve all my software issues since 2009. I strongly recommend them because compared to other major stores, they consistently have been reliable. Thank you so much!

Excellent business to bring your PC to for repairs or upgrades. I had a mobo, SSD and processor swapped out with no issues at all and also they provided a fast turn around time within days. The technician George was extremely helpful and would highly recommend.

One morning quite a few weeks ago I woke up to a catastrophic failure on my HP computer. It was obvious that something had "died" and that something turned out to be the hard drive (RIP). I reached out to a techie friend and he texted me the link to Safe Haven, encouraging me to go with a local company. After speaking with Vic, I brought the computer into the store and, although Vic was able to get it operating in safe mode, there didn't seem to be much sense in trying to fix it. Vic spent lots of time explaining the problem and cost.

The solution, of course, was to replace it. Fortunately, Vic said he only sells two HP computers, which I was happy to hear because my dead computer was HP. The new computer arrived to the store a day later and George (another one of the great team at Safe Haven) got to work setting it up as well as moving all the files, etc. from my HP to the new one.

It took a couple of days, which was actually a forced break from being so connected, which I enjoyed immensely. The new computer (HP Probook) is super fast and powerful. I see Vic on the street occasionally and he'll ask how it's going with the new HP. Not much to say, except quite well. You always hear about the advantage to buying local and my experience with Safe Haven is exactly why it makes sense to do so. Vic and George are friendly, professional, knowledgeable and never gave me any reason to think they weren't being 100% honest about everything.

I don't know if I would have experienced that same level of integrity if I'd gone with one of the box store type repair services. I am so happy I went with these guys - they took a disaster and turned it into a most rewarding experience. THANKS guys!

In an utter panic I brought my computer in for service I was given 100% of the owner's attention and expertise. I rate this experience 10 stars for outstanding service, knowledge and kindness. Left with perfectly working

Last week when my laptop stopped working I decided to bring it here instead of bestbuy and I was not disappointed. They were able to see help me right away when I walked in and ran some diagnostics. Turns out it was some busted hardware from the age of the computer; but the advice I was given was to buy a cheap adapter rather than have them service the laptop (since I was looking to replace the computer in the near future anyway).

I'm glad they were able to help me diagnose the problem and give me the cheapest solution possible. Would definitely recommend getting the personal touch here over Geek Squad.

I dropped off a relatively new laptop from Costco that suddenly stopped working. I paid the inspection fee and they worked on it for several days. After finding no complete resolution but having suspicions of certain hardware issues, they took it upon themselves to check the warranty status. Since it was still covered by HP, they spoke with me and we agreed to ship to HP for repairs.

Less than 10 days later it was back and fixed. No additional fees for handling the shipping and discussions with HP. Very professional and quick. Well worth the inspection fee for both piece of mind (that I didn't break it) and professionalism.

Excellent computer center in beautiful downtown Raritan. They solved my problem quickly with the best cost effective method, showing me their clients come first. Forget about Best Buy and those chains, support your local businesses and get more for your money.

I cannot say enough of how great they handled me during the pandemic. I was stuck not being able to get it. Working on my computer and giving me Windows 10. Spencer and the group helped me get back to normal and can't thank them enough. If you have anything spread the word they are reasonable, personable and knowledgeable. Clearly the things you need for equipment. I will not go anywhere else, they are true to their word and work. Thank you all.

They are highly competent, reasonable in price, honest, dependable, a pleasure to do business with t hem.

I had to purchase a new PC this past week and did not want to go to a big box store. Sometimes I feel like when I leave one I'm more confused that when I went in. I don't know too much about the technical aspects of a computer; I just know what I use and what I need. However that ended when I went to Safe Haven and talked to Drew. He explained EVERYTHING in a way I understood, built my new PC, transferred my data and has answered all of my questions with a quick turn-around time which made it totally painless. Drew went above and beyond. I highly recommend Safe Haven and can't say enough about how great it was to work with Drew- bye, bye Best Buy!

After several years of not having connected with Safe Haven, I just went in yesterday with a critical business server problem for one of our remote sites. I brought the actual server in, thinking I would need to leave it for analysis. Not only did one of the managers (Vic) remember me from past business, he took the time to do the analysis on the spot, helping me diagnose the problems, addressing them, and letting me get the server back and running the same day. Nobody does service like that. It is one of the reasons I return. I can highly recommend their support.

I have brought two computers to this store. Once for an actual service and once just to have an expert look at a self-service problem I have been having. The team here has been very professional and helpful on both occasions. I'm glad to have this service shop so close to home.

It was a while ago that I went, but Frank helped me out. He knows his stuff. Highly recommended.

Been going here for years took my home pc there last week they had it for a week first off the seem to open when they feel like it sign says open saturdays at 10 they never opened until 1230 and they closed at 2pm why open at all?than on friday the 22end the same thing didnt open until after 1230 sign says 10am my pc still has the same problems that I sent it in for plan on going back there monday when ever they deside to open

Terrible customer service and ridiculously long fix times. If there is one thing I can stress, it is terrible management and customer service. After waiting a week for them to run "diagnostic tests" on my computer, I called to see what was wrong with my computer. However, they informed me that my laptop was disassembled and the technician responsible for fixing it had been "really sick the whole week before." After waiting another week (just to find the problem), SH informed me that my harddrive was broken and my files would be lost. However, this was not the case, as I could access my computer/files prior to taking my computer in.

At this point, there was nothing I could really do since I was already paying them to look at my computer and I could not fix it myself. Long story short, I end up waiting a month for SH to install a new harddrive and charge me over $300.

By far the cheapest local shop in the area. Faster than any corporation i.e. Best Buy. Unlike most stores they can clean almost every virus off your machine without reloading your operating system. They told me they have a 95% success rate with their removal process. Parts can be a little more expensive but that's because they only buy parts that are not garbage. i.e. Norton anti virus, HP, Dell.

They build computers from scratch with name brand parts like Intel, Asus, Transcend. Even when you buy the 1 year warranty the parts still have a manufacturer warranty of 3 years on most, like intel or seagate. They offer home on sites at the cheapest rates around. They also have business services. They have a store with parts and friendly people to talk to. Everyone is friendly and will help you with your problem.

Great place everyone us very helpful and knowledgable. I have been going there for years and they gave always been able to fix whatever I have done to my computers. They also build great gaming machines. Save yourself sone money and go to them next time you want to buy a computer.