Computer Assistance

Was in a bind and needed a specific power supply cable, owner was very helpful on the phone and sold me a spare! Highly recommended independent IT store :

Computer Assistance always sort out our hardware issues and keep our vintage macs going! They always check prices before doing work and always found them to be reasonable.

I needed some screws for internal HDD fixing to Raid setup. (was really hard to find elsewhere) Popped into local shop and they kindly gave me some screws and rubber shock-proofing, saved a lot of hassle. Much appreciated

So helpful and pleasant to deal with! I was at my wit's end trying to find somewhere to to a small item electrical repair and these guys came through immediately and were fantastic from start to finish. Wonderful competitive pricing as well

Thank you so much Peter, Aaron and Kevin. From start to finish, advice on the spec of a new PC, modifying it to suit my needs, safely transferring data from a very outdated machine - all done in such a helpful and personable way alongside the necessary expertise and professionalism. I thoroughly enjoyed the process too as you were kind enough and patient enough to give explanations of technical issues so I could understood what was happening and learn. What a team, Reception was always in the loop too - such good communication. I feel very grateful and would highly recommend you for providing such a wonderful service.

3. I have now bought a new computer through Computer Assistance. I knew that they would know what would be best for me and my business as they have been sorting out tech problems for me over the years. They researched what they thought would be best, and then talked the options through with me. So much better than going into a shop and buying 'blind' from someone who does not know you.

As always, I am delighted with the result. 2. I went again with another problem and they dealt with it quickly and at a very reasonable price. They are so reliable. 1. I can always rely on Computer Assistance to sort out any tech problems, however complicated. They not only sort them out but also explain clearly what the problems were. This time it proved to be a more complicated problem, but they just went on until it was sorted. A great bunch of people with great IT skills and a friendly environment. I've been using them for years.

Problems with devices can seem like nightmares to us ordinary folk. Put these problems in the hands of this team and they are magically solved - quickly, efficiently, reassuringly. With their Gold priority service they had my laptop from 3pm one day and it was returned with new SSD and battery at 11am the next day; everything worked perfectly. They are a great bunch of skilled and competent people (and thank you, Jimi!)

I just used Computer Assistance for the second time and found their staff just as friendly and highly competent as when they fixed my old computer. This time it was truly dead but they transferred all my drives to a new desktop and went to so much trouble with the drive letters - which I always get in a muddle over - that I can't see any difference between this and the old computer (except that this one's much faster).

The degree of personal service is exceptional in my experience. The guy doing the repair actually called my mobile with regular progress reports or when there were any questions about how I wanted the new computer set up. And at the risk of sounding like a commercial, the VIP service came at a very reasonable price too. I really can't recommend these guys highly enough. Thanks CA!

I have known Computer Assistance for years, and this time they delivered too. My laptop screen needed replacement and they completed this within 24 hours and to high quality. The best thing is that these guys always pick up the phone, keep you informed about the repair progress, and they are kind and honest. We are lucky to have them in Oxford.

I presented two old laptops for updating and transmission of material into a new one I had ordered for them to obtain on my behalf. The staff were pleasant and extremely helpful. I am delighted with the products I bought and am confident they will readily respond to any questions I have when using the new computer.