Winchester Computers is locally owned and operated. With decades of combined computer service experience, our technicians are capable of solving all technical problems home users or small- to medium-sized business may encounter. Winchester has built its reputation on customer trust and reliable service. We know, technology can be frustrating. Your screen goes black, you can't find out where that funny noise is coming from, it just won't turn on. We're here for you. Our experienced technical staff can help find the problem and identify the right solution for you.
Reviews (10)
Jason Lowe
May 17, 2022
Katharine Gambino
May 08, 2022
Awful. Just awful. Tech misdiagnosed what was wrong. Repeatedly. Suggested I buy a new computer. Once I did, he couldn't figure out how to install an upgraded hard drive. (This is after the tech said my brand new SSD 2 TB hard drive would fit any new computer.wrong!) Owner apparently just owns the business and doesn't know computers. He was a bully.
He's left to trust any tech he has that doesn't know what they're doing. I took my old and new computers to Sheryl at Computers by the Sea.she not only upgraded the hard drive in my new computer, but got my old laptop running good as new, and discovered that my old motherboard was just fine (despite tech at Winchester's "guess"). She also discovered missing and stripped screws on the back of my old laptop and missing screws from where my battery attaches. Winchester is the only place that has ever touched my computer and opened it up.
This place has cost me hundreds and hundreds of dollars plus the guidance to buy a new computer which was, of course, more money. And you know what the owner actually seemed upset about? That his tech didn't suggest we get a computer from him.
He's left to trust any tech he has that doesn't know what they're doing. I took my old and new computers to Sheryl at Computers by the Sea.she not only upgraded the hard drive in my new computer, but got my old laptop running good as new, and discovered that my old motherboard was just fine (despite tech at Winchester's "guess"). She also discovered missing and stripped screws on the back of my old laptop and missing screws from where my battery attaches. Winchester is the only place that has ever touched my computer and opened it up.
This place has cost me hundreds and hundreds of dollars plus the guidance to buy a new computer which was, of course, more money. And you know what the owner actually seemed upset about? That his tech didn't suggest we get a computer from him.
Nadine Francis
Mar 11, 2022
I purchased my very first computer from Winchester some years back, then a second one and when the time comes for a third I will again return. My nephew has purchased from them and one of my sisters has done the same. You cannot find a more patient and professional staff then the employees of WC, or a more personable owner than Scott. I highly recommend you give them a try and find out what the meaning of great service is!
Caleb Carl
Mar 05, 2022
Roxie G.
Feb 22, 2022
I went in there today and they were FABULOUS! Extremely helpful and they solved my problem in 5 minutes. I was so worried that I had a virus, but it turned out that there was a problem with my laptop booting up because I left a movie in the dvd drive. THANK YOU so much to the employee that helped me, I am truly grateful!
Artorias Albright
Jan 11, 2022
Joshua Thornton
Oct 21, 2021
I asked them to diagnose and repair my desktop, which had been having intermittent Blue Screens of Death problems, along with many of my programs crashing nearly constantly. They were friendly enough. I try to keep in mind that they were flooded with repair requests, and that the nature of my computer's problem made repair difficult. But they had my desktop for 9 days, for which I paid ~$30 up front, and all they could tell me after all that time was that it was probably an issue with my video driver. but they weren't sure.
I was told I should probably just buy a new computer. at their store. The most frustrating thing is that I had already ruled out a video driver problem before handing this to them. The issue persisted over 3 different video cards of different brands PLUS a complete reformat of the hard drive, and they knew this. They obviously had no clue what they were doing and gave up, thinking I was not competent enough to notice their laziness.
In short: They took my money and did nothing, then tried to upsell me. The issues came back, or rather never left. It took me about to hour to get it to crash, which shows that these people didn't even try.
I was told I should probably just buy a new computer. at their store. The most frustrating thing is that I had already ruled out a video driver problem before handing this to them. The issue persisted over 3 different video cards of different brands PLUS a complete reformat of the hard drive, and they knew this. They obviously had no clue what they were doing and gave up, thinking I was not competent enough to notice their laziness.
In short: They took my money and did nothing, then tried to upsell me. The issues came back, or rather never left. It took me about to hour to get it to crash, which shows that these people didn't even try.
Ian Anderson
Feb 08, 2021
I've had years and years of outstanding service from everyone at Winchester Computers. The company and it's owner, Robert, are easily the most knowledgable, reliable and trust-worthy company around. He's transparent about the repair diagnostics and tops the A+ service with affordable rates. I highly recommend them for all computer fixes, especially Apple equipment.
Charlene Sells
Jan 18, 2021
I can't say enough good words to describe Winchester. The staff rocks! Always willing to help and repair any and I mean any issue with our laptop. Great, great place to buy a computer, laptop and everything that goes with them. Look no further for a desktop or laptop and all the bells and whistles that go with them.
Jason Lowe
Jan 18, 2021