LaptopCare is an information technology company providing repair service and selling. Whether you need computer repair in Plano, Richardson, Mckinney, Frisco or in all the neghbor cities, we are accessable from most of the Dallas area. We're 100% certified. Our technicians are experiened, trained, and certified. We can promote and advertise your product by building an app.
By having an app, your customer get to know you more and reconize you as a professional business. Our technicians are experiened, trained, and certified from universities and colleges in Computer science.
By having an app, your customer get to know you more and reconize you as a professional business. Our technicians are experiened, trained, and certified from universities and colleges in Computer science.
Services
We fix Laptops, Desktops, CellPhones, Tablet, Apple products (MacBook Pro, MacBook Air, iMac, iPad and etc) and more. We design websites and build apps. Our secrect is the solid warranty that we provide. LAPTOP CARE is an information technology company providing repair service and selling. Whether you need computer repair in Plano, Richardson, Mckinny, Frisco or in all the neghbor cities, we are accessable from most of the Dallas area. We're 100% certified. Our technicians are experiened, trained, and certified from universities and colleges in Computer science.
Reviews (19)
Damaris Quintero
Jun 10, 2022
Amazing service! I brought my laptop in because it was no longer charging. I would plug in the charger and it was register as charging but not charge. I tried to use my family member's charger because we have the same laptop but it didn't work. I brought it in and explained what was going on. The diagnostic is free unlike other places that want to charge you just for telling you wants wrong.
I received a phone call the next day and came in. He told me he charged it with other stronger battery and I needed a new one. He showed me where to find the exact model type on the charger to buy online but also told me to try my charger again because sometimes it just needs a small boost. Sure enough I'm using my laptop with my charger again. I'm so happy! I started a summer class and I was so worried I was going to need to buy another laptop. Thank you so much!
I received a phone call the next day and came in. He told me he charged it with other stronger battery and I needed a new one. He showed me where to find the exact model type on the charger to buy online but also told me to try my charger again because sometimes it just needs a small boost. Sure enough I'm using my laptop with my charger again. I'm so happy! I started a summer class and I was so worried I was going to need to buy another laptop. Thank you so much!
Dan S.
May 15, 2022
Dahab Saeed
May 12, 2022
Grace Anderson-Osuagwu
Feb 23, 2022
James O.
Jan 21, 2022
Kevin Tran ASanaBias
Jan 17, 2022
Petrified Sap
Dec 06, 2021
Ash Mckinney
Dec 04, 2021
Peter Chan
Nov 20, 2021
Brought laptop in because the screen would periodically blink. The blinking was getting more frequent. However, if the lid was closed and reopened, the issue would stop. I could work on it for hours as long as I long as did not adjust the lid abruptly. I had to remember to adjust the lid slowly. On the day, I brought it in, the laptop was working fine, as it does (except for the intermittent blinking). Infact, we could not get the screen to blink.
He told me that it would take two weeks to repair the unit at a cost of $200. At the mean time, he was going to open it up to see what was wrong he texted me the same day to tell me that the screen totally went dark and it shorted out with a burning smell. Very convenient. I 'oked' the repair Two weeks passed and it was still not repaired. Another two weeks later and after I texted him TWICE, he responded to inform me that the motherboard had to be replaced.
Another coincidence. Of course, it would cost more! I told him that I would pick up the laptop. This place will never see my business again. Too many coincidences for me to trust this repair store. I should have taken pictures and/or video of the laptop at the time of drop off AT THE STORE.
He told me that it would take two weeks to repair the unit at a cost of $200. At the mean time, he was going to open it up to see what was wrong he texted me the same day to tell me that the screen totally went dark and it shorted out with a burning smell. Very convenient. I 'oked' the repair Two weeks passed and it was still not repaired. Another two weeks later and after I texted him TWICE, he responded to inform me that the motherboard had to be replaced.
Another coincidence. Of course, it would cost more! I told him that I would pick up the laptop. This place will never see my business again. Too many coincidences for me to trust this repair store. I should have taken pictures and/or video of the laptop at the time of drop off AT THE STORE.
John Ritcheske
Oct 22, 2021
Sam Bederman
Jul 20, 2021
A bit overpriced but price was negotiable so that's ok. Be aware that your parts may be replaced with other used parts, and in my case the part he offered was as old as my computer (6 years) however, he was honest and when I asked him to use my part he happily agreed, even doing it at a lower price than previously suggested edit: Lied about refunding the $100. Luckily I have a picture and can dispute the invoice, however there are some very questionable business practices at play here edit 2: Finally got the refund; changed to 2 stars
H. P.
Jul 17, 2021
This shop is amazing! My computer failed and I took it to this shop. They quickly determined the problem and replaced the hardware. My computer was ready as promised and it works! I am very satisfied with the work performed. This is a small business with excellent customer service. My experience was very good and far better than my experience at the big box stores.
If your computer needs repair, don't wait in line at a big box store to get your computer back weeks later. I highly recommend you take your computer to this shop. You will not be disappointed.
If your computer needs repair, don't wait in line at a big box store to get your computer back weeks later. I highly recommend you take your computer to this shop. You will not be disappointed.
Cristhian
Jul 13, 2021
My laptop got damage and wasn't turning on. I left my laptop at the store on Saturday before closing. Next Monday morning I got a call and I was told that the motherboard of the laptop was damage and received a price for replacing it Once I arrived (and maybe for the store owner after checking a bit more), he found that no motherboard replacement was needed, but instead only changing a capacitor.
The actual price for the replacement was then less than what he told me on phone, which is fair. Of course, changing a capacitor is basically no-cost, but I know from other people that actually find which part of the motherboard board was in fact the damaged one may become an annoying task, so the price for the repair was fair as far as I understand. Honestly, the time for reparation was quick, he didn't change more than what the laptop actually needed, and it is valuable because the easy thing is replace the whole motherboard without bothering much and you get more money for that. So in fact the five stars are deserved. Take your stuff here, you won't regret c:
The actual price for the replacement was then less than what he told me on phone, which is fair. Of course, changing a capacitor is basically no-cost, but I know from other people that actually find which part of the motherboard board was in fact the damaged one may become an annoying task, so the price for the repair was fair as far as I understand. Honestly, the time for reparation was quick, he didn't change more than what the laptop actually needed, and it is valuable because the easy thing is replace the whole motherboard without bothering much and you get more money for that. So in fact the five stars are deserved. Take your stuff here, you won't regret c:
Arthur Hobbs
Apr 22, 2021
The service was excellent, the repair was quick and efficient without any trouble. I was acknowledged as soon as they saw me waiting in line and had my laptop fixed within minutes. I'm not from the area but this will definitely be my go to computer repair place while I remain in town and I 100% recommend Laptop Care & PC Repair for your computer repair needs.
Walter P.
Dec 28, 2019
If I could leave -5 stars I would. Owner gave me the run around. First $300 to fix a motherboard, then if I buy memory he would transfer for free. Bought a 1tb Drive then he said he scrapped my laptop and couldn't find it. Then finds it and his reply "your memory means a lot to you so I need $150 to transfer data". After that his price goes up to $500 to fix. And he give me back my laptop completely dismantled and with all screws missing.
Joe A.
Jul 18, 2017
David P.
Jul 13, 2017
Friendly, helpful and fast. Replaced my laptop motherboard for a fair price. A good Yelp deal was applied during the visit. My only complaint is the lack of parking, a grand total of 2 or 3 spots, and that while my motherboard problem was fixed, the recurring issue with my battery and charging was missed in the diagnosis and repair. Regardless, I still recommend this place for laptop repair.
Harsha K.
Aug 02, 2016
Grumpy G.
Nov 23, 2015