Opened in 2000, Zydeco Technologies 'lives' in the technology sales and support world. Because Zydeco Technologies concentrates on and understands the Small Business technology world and its unique challenges, our products and services are specific for Small Business technology requirements.When your Small Business has computer and network troubles, you have downtime and productivity loss, your customer service suffers, you lose critical data and your profits go down. This is a big risk for any business. Zydeco Technologies provides proactive IT support to eliminate these risks and help keep your productivity, service levels and profits growing.
Our team is committed to offer Peace of Mind for Small Business Owners. We use proven ways to remove the risks and LIABILITIES of technology and transform IT infrastructure into the ASSET that it was always meant to be.
Zydeco Technologies offers Small Business support through Managed Services and through Break-Fix call-out service. Managed Services allows Small Businesses to enjoy an Enterprise class of IT support at very affordable rates.
Managed Services involve: total documentation of your network, equipment and software; proactive continuous monitoring of every device on your network from our command center; remote resolution of software problems; quick notification and response for on-site resolution of hardware issues; remote management of routine software maintenance/tune ups, managed updates, managed anti-virus status and updates, managed security, managed backups, and telephone/email help-desk. Managed services gives the best service level available for Small Business for a fraction of the cost of having a full-time IT staff.
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Services
Managed services
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Zydeco Technolgies offers fixed-fee Technology-as-a-Service to small and medium sized businesses. We call this our Peace of Mind IT plan (POM) . When your Small Business has computer and network troubles, you have downtime and productivity loss, your customer service suffers, you can lose critical data and your profits go down. This is a huge risk for any company. Zydeco Technologies provides proactive IT support to eliminate these risks and helps keep your productivity, service levels and profits growing. Our job is to continuously monitor and maintain your office technology and eliminate the risk of those costly crisis moments!
On site services
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Zydeco Technologies break/fix maintenance services offer a total solution for managing your networks, servers, desktops, laptops and peripherals.
Discounted hourly service prices are available for pre-purchased service blocks.
One phone call starts the process of getting your device or network back in service.
Our Break / Fix Service involves:
Centralized support through a single telephone number and incident management system
Support for for desktops, laptops, printer devices, servers, routers, and switches
Repair or replacement of marginally performing or failed hardware components
Resolution of application software issues
Resolution of Operating System issues
Removal of Malware (viruses and spyware)
Installation of Antivirus and security software
Installation of new hardware and software
Equipment relocation
Discounted hourly service prices are available for pre-purchased service blocks.
One phone call starts the process of getting your device or network back in service.
Our Break / Fix Service involves:
Centralized support through a single telephone number and incident management system
Support for for desktops, laptops, printer devices, servers, routers, and switches
Repair or replacement of marginally performing or failed hardware components
Resolution of application software issues
Resolution of Operating System issues
Removal of Malware (viruses and spyware)
Installation of Antivirus and security software
Installation of new hardware and software
Equipment relocation
Network services
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Zydeco Technologies offers Windows and Linux server solutions for small companies. We can evaluate your requirements and specify a server that will be right for your existing computing environment and accomodate your expected growth. We can assist you with a router, security, cabling and a backup/recovery system that is right for your company.
Because we have concentrated our efforts on supporting small businesses (100 computers or less) , we have specialized our knowledge and expertise in the Microsoft Server family which provides enterprise level functionality at an entry level price. We can help you with a variety of projects including server migration and Microsoft products Exchange, SQL, and Sharepoint. We also provide and support Linux servers.
Because we have concentrated our efforts on supporting small businesses (100 computers or less) , we have specialized our knowledge and expertise in the Microsoft Server family which provides enterprise level functionality at an entry level price. We can help you with a variety of projects including server migration and Microsoft products Exchange, SQL, and Sharepoint. We also provide and support Linux servers.
People
Joe Mike Brooks
Owner
The owner and founder, Joe Mike Brooks, is a 1979 graduate of the University of Texas at Arlington. Joe Mike has been in touch with computers of all kinds since 1974, when he took his first FORTRAN programming class. He's been hooked on home, business and industrial PCs ever since. Our other technicians all have 10 to 20 years experience, having designed, built, upgraded, repaired or installed OVER EIGHTEEN THOUSAND computers, laptops, servers and networks.
Reviews (4)
Coach Gregory J. Gibson
Nov 28, 2021
Tyler Rogers
Nov 02, 2018
Phillip LeBlanc
Dec 16, 2017
I have had several IT companies work for my business and I feels most comfortable with Joe Mike at Zydeco Technologies. He always answers our calls promptly and resolves all out computer needs. He is able to keep a watch on our computers and let us know if a problem occurs before we do. Joe Mike personally comes out every time to work on our system unlike most other IT companies that sends someone different every time.
Kym Johns
Dec 02, 2015
Zydeco is amazing! I have a monthly service with them and when my Mac got water in the screen, they took it right away and made a copy of my hard drive to save all my files just in case it messed up more than my screen and got my screen replaced instead of having to replace the laptop saving me thousands! Lifesavers!