Expert PC is a company formed in 2010 that specializes in computer repair done the right way, without losing your personal files. With over 20 years of experience in the Information Technology field and certified technicians, you can count on us for all of your computer repair needs. We offer several options for your repair needs, in home repair, in store repair, in home pickup and dropoff, and remote support. We can also repair broken video game consoles! Give us a call or pay us a visit and and see how computer repair can be just the way you need it to be! We are also a Better Business Bureau accredited business!
Served areas
- Northeast North Carolina, Southeast Virginia
Services
Computer Repair
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We have certified technicians with over a decade of experience in the IT field capable of repairing hardware and software for all brands, so you can rest assured we have a solution for you! Stop by and see how computer repair can be just how you need it to be when you trust the experts at Expert PC!
Computer Systems - Custom Built & Manufactured
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Our custom system specifications are based off of what you need and how you use the system, this allows the perfect balance between price and performance
We only use the highest quality parts available for your computer build, unless specific brands are requested.
We have partnered with several manufacturers in order to offer a wide selection of desktop, laptop and tablet systems.
We only use the highest quality parts available for your computer build, unless specific brands are requested.
We have partnered with several manufacturers in order to offer a wide selection of desktop, laptop and tablet systems.
Reviews (11)
Jeff Winter
May 10, 2022
Cornell Hammington
Feb 23, 2022
George Miller
Feb 14, 2022
Pam Wilson
Jan 11, 2022
Sherry Pippen
Jul 10, 2021
I did 7 Dell updates and afterwards a big mess. I couldn't get into Windows to do a restore to go back to previous point. My screen was black and only had access to the F12 and F2 functions. Every fix I read online for 2 days didn't work for me. I dropped my computer off and they fixed it within a day! Excellent service. I received phone calls from Shawn updating the situation and I am so thankful that they got us back up and running. Highly recommend. Thanks for the great service!
Jeff Norman Sumfun
Apr 06, 2021
Imran Uddin
Feb 18, 2021
Reviewing primarily for the RadioShack implementation, I've told to staff here on several occasion that they do RadioShack better than RadioShack did. This is a great local business with friendly, helpful staff, and a better selection of parts. I can (and have) spent hours here digging through the bins, and loved every minute of it.
Art Seiple
Nov 03, 2020
Connie Bechtel
Oct 26, 2020
I took my computer in just to see if they had a screw (one was missing from the back of my laptop causing it to not stay opened). The guy just said he didn't even know if he had one and wouldn't know until he was able to open it up and take a look (no need to open it up, it was just a screw). I told him I could not leave my computer because I use it for work and school.
He said there was nothing he could do because he had "no bench space to take a look at it". I could see the room he was referring to and there was plenty of room. All he needed to do was remove 1 of the other screws, look at it and see if they had that size or could order it. He didn't even offer to do that. TERRIBLE CUSTOMER SERVICE! I then went to Elite Built Computers on Erhinghaus Rd.
He looked at it right away and fixed it, it literally took him 2 min to remove one screw, look at it, find a matching one and replace both- he even tightened up the rest of the screws. He didn't even charge me for it. That is good customer service. The fact that Expert PC couldn't even be bothered to check is ridiculously poor customer service.
He said there was nothing he could do because he had "no bench space to take a look at it". I could see the room he was referring to and there was plenty of room. All he needed to do was remove 1 of the other screws, look at it and see if they had that size or could order it. He didn't even offer to do that. TERRIBLE CUSTOMER SERVICE! I then went to Elite Built Computers on Erhinghaus Rd.
He looked at it right away and fixed it, it literally took him 2 min to remove one screw, look at it, find a matching one and replace both- he even tightened up the rest of the screws. He didn't even charge me for it. That is good customer service. The fact that Expert PC couldn't even be bothered to check is ridiculously poor customer service.
Lauri
Jennifer