We specialize in on-site computer repair services for business and residential clients in the Mid-Willamette Valley.If you need expert technical assistance for your computer hardware or software, our experts can help! We repair and optimize the operation of Windows systems. We can help improve the speed of your existing system, recover lost data due to system failure or hard drive malfunction, remove malware, computer viruses and other destructive software from your system. We can help you install and maintain anti-virus and security software to protect your computer system from unwanted attack by hackers and viruses. Call us today and get your computer system running like new again!
Services
Zum Computer Services specializes in on-site computer repair services for business and residential customers in the Salem Oregon, Keizer Oregon, Dallas Oregon, Silverton Oregon, and Mid-Willamette Valley. If you need computer repair or technical assistance for your computer hardware or software, our experts can help!
Zum Remote Desktop is a remote computer support tool that enables instant, secure, and trouble-free connections between remote PCs over the web and to any point on the globe. The remote computer repair service is oriented not only towards large and medium sized businesses, but also towards the needs of small firms and residential users.
Reviews (16)
J. Walrod Maule
Jun 19, 2022
Lucas came to my house shortly after I called for an appointment, worked through my list of problems and questions, and was extremely patient. Everything now works! His recommendations will save me money on equipment and repairs that I would needlessly have done otherwise. Their prices are very reasonable. I highly recommend Zum Computer Services, and I'll call them again if I need any computer-related help or advice. Best computer service in the Valley!
Kris M.
Jun 05, 2022
I won't use anyone else for assistance with my personal and business systems. Lucas is always quick to respond and is up front and honest with his assessments and pricing. With the speed at which tech moves on he will advise if something is more cost effective to replace than repair even when it is to his own detriment. Highly recommend to anyone looking for a trustworthy knowledgeable guy to maintain their IT solution's.
Meagan Watts
May 22, 2022
Lucas did a great job of sticking with it and answering all my questions. He was very knowledgeable and generous with his knowledge. While he didn't find a conclusive answer, it seemed he did everything he could think of in the hour. Since the problem hasn't recurred in the two days since he was here, I'm cautiously optimistic that the issue is resolved. I would for sure recommend Zum, and will be doing so soon.
Dennis Chambers
May 08, 2022
From the perspective of a Senior Citizen who speaks very little computerese it's refreshing to know there is a business out there we can trust. Lucas not only repaired my 'old' Dell for a fair price and at our home but he also showed me a few tricks and added a few new words to my pc vocabulary. Thanks Zum
Skylar Connolly
Feb 19, 2022
Used Zum when my wife was having problems with her computer. There was no extra charges and he didn't pretend that it would cost more then it did. We know nothing about computers and he was very honest! Would definitely recommend. He also went out of his way to work around my wife's very busy schedule and he comes to you!
Ron Sieber
Jan 25, 2022
Lucas is a good guy! I had Lucas from Zum Computer Services over for an upgrade/repair. I am a repeat customer if that means anything. I find Lucas to be a qualified, professional computer repair person, who is honest, and fair. After assessing my problems, Lucas took my computer on Friday afternoon, repaired it, and returned it on Monday. I was elated.
I should mention Lucas took special care to save my data while replacing the hard drive. Before taking my computer, we discussed the plan of repair as well as estimating the expense. As it turned out, Lucas did exactly what he said he was going to do, and the expense is exactly what we thought it was going to be. The next time I need help with my computer, my first call will be to Zum!
I should mention Lucas took special care to save my data while replacing the hard drive. Before taking my computer, we discussed the plan of repair as well as estimating the expense. As it turned out, Lucas did exactly what he said he was going to do, and the expense is exactly what we thought it was going to be. The next time I need help with my computer, my first call will be to Zum!
Doug Cornu
Jan 20, 2022
We have an older computer that was getting really slow. I called ZUM and Lucas came right out and identified the problem. We needed a new hard drive and a reinstall of windows 10. We got a quick turnaround and Lucas came back and set it all up for us. Great Job it works great now! I was happy with the cost it was equal to the work done.
L. R.
Jan 18, 2022
I am so grateful for the professional, thorough service I received from Zum Computer Services. Lucas provided on-site service for me on very short notice, which I appreciated greatly! He set up my computer/printer-scanner, as well as re-configured things, remedied several email issues that were really complicating things for me, and installed/uninstalled various items.
In addition, he answered questions and clarified information, ALL with INCREDIBLE patience. It was truly an honor to have Lucas and his company referred to me. It has put my mind at ease knowing this level of computer service and expertise is available and will come to your home! Thank you very much! I definitely recommend Lucas / Zum Computer Services!
In addition, he answered questions and clarified information, ALL with INCREDIBLE patience. It was truly an honor to have Lucas and his company referred to me. It has put my mind at ease knowing this level of computer service and expertise is available and will come to your home! Thank you very much! I definitely recommend Lucas / Zum Computer Services!
Amos
Jun 15, 2021
This is the first time we have used Zum after only taking a computer to Salem geeks in the past. We checked the reviews and called them Lucas called us back right away and set up a time to pick up my sons computer. When I described what was wrong he knew exactly what the problem was and even offered to tell me how to go about fixing it. I wanted to make sure it was fixed right.
They do in house pick up and delivery of the computers so you dont have to go to a shop. They had it fixed and returned in 24 hr and it ended up being less than expected. Very satisfied with their service and highly recommend them.
They do in house pick up and delivery of the computers so you dont have to go to a shop. They had it fixed and returned in 24 hr and it ended up being less than expected. Very satisfied with their service and highly recommend them.
Pamela Triplett
May 25, 2021
Zum Computer is my "Go To" for computer hardware. A year ago I ordered a laptop and have been very pleased with the equipment. Not to mention the service was top notch. When I needed a desktop and operational advise I called Zum. I am never disappointed with the quality and excellent customer relations. Lucas guided me through password management and backup 101, to boot! They run an honest, efficient, and respected service.
Michael Johnson
May 23, 2021
I called ZUM Computer Service after finding them on Google and reading their reviews. Talked to Lucas, made an appointment and was pleasantly surprised when he came a few minutes early as a lot of companies are late these days. Lucas was courteous, professional and got right to work making sure our system was safe and running at it's best. We were concerned our home computer may have been Hacked our otherwise Compromised after receiving a suspicious e-mail.
The cost was very affordable and the piece of mind priceless! Fortunately our computer was ok, but having a professional like Lucas in your corner is piece of mind beyond compare. ZUM Computer Repair is a 10 out of 10 in my book and I highly recommend their service.
The cost was very affordable and the piece of mind priceless! Fortunately our computer was ok, but having a professional like Lucas in your corner is piece of mind beyond compare. ZUM Computer Repair is a 10 out of 10 in my book and I highly recommend their service.
Susan Harman
Jan 24, 2021
Lucas built me a new computer when my old one crashed. He was professional, friendly, and clearly knew what he was doing! He built it to my specifications, made it flexible with high quality parts so it would last a long time, for a reasonable price, and then he set everything up. Because we had just moved here, he also set up the wifi, the printers and made sure all our devices coordinated. And how wonderful that he comes to us! We are extremely pleased and so happy to have our new computer guy!
T.-N.-T. B.
Nov 06, 2020
I was very impressed with Lucas at Zum Computer Services. Lucas was very responsive and listened to my repair needs for my computer, , and what I needed done. I needed it done by a certain time frame.and Lucas called me first thing the next morning as promised. He had one opening left that day, and was prompt in coming out, and very efficient getting the repairs done in a timely manner. and at a reasonable price.
I like that Zum comes to your home. Lucas is definitely very knowledgeable about computers, and I learned a few things I did not know how to do. I would highly recommend Zum and will be using them again in the future when needed.
I like that Zum comes to your home. Lucas is definitely very knowledgeable about computers, and I learned a few things I did not know how to do. I would highly recommend Zum and will be using them again in the future when needed.
Cameron L.
Oct 13, 2018
After getting a screen replacement from here, I got my computer back with a dirty screen and had to have them open it back up and clean it. When I did get it back, the hinge was stiffer than it was before, and eventually the hinge ended up breaking the back case of my laptop. When I opened up the computer to epoxy the broken piece back in, several of the screws involved with disassembly were either stripped or missing.
The anchor for the hinge that broke was not secured to the internal board, the support bracket on the screen was broken in half. Overall, there was more damage to my computer after sending it here than before. I wouldn't trust a repair from this place again.
The anchor for the hinge that broke was not secured to the internal board, the support bracket on the screen was broken in half. Overall, there was more damage to my computer after sending it here than before. I wouldn't trust a repair from this place again.
All K.
Oct 15, 2016
Lucas was on time at "every" appointment and had my computer for no longer then the window he gave. I have a top of the line Cyberpower custom made computer and Lucas replaced the hard drive and it's working like a brand new computer again! His pricing is more then reasonable and you won't be able to find a more competent all around computer tech! You don't have to take my word for it, just look at his reviews, he has the highest approval ratings you'll find.
Sean K.
Oct 10, 2013