Since 1993, User-Friendly Computing has provided expert computer and network service for all PC, Mac, and Laptop computers. Locally owned and based in Santa Cruz, California, we provide on-site service throughout all of Santa Cruz and Monterey County, including Watsonville, Scotts Valley, Aptos, Capitola, Felton, Salinas, Los Gatos, and Carmel. Our repair shop is open Weekdays 8am-6pm and Saturdays 10am-4pm. We are located at 505 River Street on the way to downtown Santa Cruz, across from Gateway Plaza.
Services
We provide one of the broadest and most comprehensive local service and sales offerings, providing on-site service for networks, personal computers, printers, and peripherals. We pride ourselves on the customer loyalty and we have earned through years of high-quality personal service. Emergency after hours support is also available at $199/hr with a one hour minimum. Our field repair specialists remain on call 24 hours a day, 7 days a week. We strive for same day service and complete customer satisfaction.
We pride ourselves on the customer loyalty we have earned through years of high-quality personal service. At User-Friendly Computing, we guide our customers through today's minefield of choices and pitfalls to provide them with the proper technology foundation, training, and support. We are a full-service company, providing consulting services, network installation, maintenance, training, support, sales, and service.
User-Friendly Computing was established in 1993 by Peter Huemer and Valerie Bettenhausen. Having worked for a number of other consulting companies since 1985, Peter had come to recognize a real need for professional on-site computer service in Santa Cruz County. Today, our satisfied clientele includes hundreds of local businesses, governmental entities, organizations, and private parties.
You will forever be known to this office as 'Saint Peter'. Thanks for your outrageous service today. We could not have done it without your expertise. Your ability to move forward overcoming technical obstacles within the Mac v. PC networking environments, in combination with caring nature, left our systspan, and spirits in great shape.
Reviews (12)
Jessica Laces
May 16, 2022
Jan Dekema
Apr 10, 2022
Rick Gazipura
Mar 18, 2021
Woolwaulker Sanders
Dec 02, 2020
Glenn Glazer
Feb 02, 2020
Daniel Monaco
Dec 21, 2019
Bradley Berlin
Jan 29, 2018
Dwight Bass
Jan 28, 2018
I'm so glad they're still around. I've literally used these guys longer than the 7+ years they've been around. I remember watching The Hurt Locker at his house while he was fixing a RROD issues on my Xbox 360 before they even had a true store front. I had an issue with my PS3 on my most recent trip and they used a part from a PS3 of theirs on premises (used for parts) to get mine running properly for mere pennies on what it should've cost! An amazing bit of much customer service that so many companies forget about. Will continue to use for another 7+ years. loll
John Andrew
Nov 29, 2017
Ken Morse
Jun 07, 2017
Toshiba laptop that is only a few years old started having video problems when opening the lid. USC (User Friendly Computer) diagnosed for free, unfortunately the repair cost more than a new laptop. When I was searching for some files on the old laptop it asked me for my password that no longer worked. USC got into it and informed me of an issue in the operating system that randomly does this, not me, again no charge.
I brought them a new laptop to transfer the old, very old software into the new system. We are back in business in only one day and at a price that was shockingly affordable. The USC team is experienced and they live up to their name, FRIENDLY.
I brought them a new laptop to transfer the old, very old software into the new system. We are back in business in only one day and at a price that was shockingly affordable. The USC team is experienced and they live up to their name, FRIENDLY.
Julia Bell Bell & Flourish Design
Nov 04, 2016
It has been a while since I stopped by for computer help, but today I nervously brought my dead laptop in and they were able to get it checked out and running in 10 minutes. and did not even charge me! It turned out to have had a little water damage and also was suffering from my constant over-use. They gave me clear and helpful information on how to keep it more responsive and trouble-shoot for myself in the future. Would highly recommend these guys. Thanks!
Ron Septimus
Jul 04, 2011
As the owners of Santa Cruz Digital Solutions we would like to state publicly that we have never had a person named Luke employed here. The owner of User Friendly Computers is for reasons unknown to us is attempting to slander us on the internet. There is plenty of business for us here in Santa Cruz and we know nothing about User Friendly and the negative comments they receive. We have nothing to do with such tactics that we are accused of here. We ask that User Friendly act professionally and desist from further pointless accusations.
