Computer Annex

I brought my macbook here for a battery replacement. And since then the 'new' battery has since then expanded. I didnt notice until i took the case off of my laptop a few months later. All the screws that are supposed to keep the laptop intact, were also missing.

I went into this computer store in hope to find a gaming pc for my son, not only was i pleased with customer service I received upon entering the door. I genuinely felt like the care I received from them and what i was looking for was beyond normal customer service skills. Not only did they help me find the PC i was looking for, but was willing to do a diagnostic on my phone for a great price telling me what was wrong with it. All around a 9 out of 10 store, and will be returning again

Amazing service. Got 4 laptops and 1 pc. And the whole shabammm. Danny the main manager always hooks it up and gave us stuff to get our business launched also do 90 days same as cash. I put 0 money down. No credit check. We will do more business

Needed a couple of laptops same day and Danny saved the day! He really took the time to explain which one would be best for my needs. Thanks Danny!

I miss the days when a handshake and giving your word to someone actually meant something.

If I could give a minus star I would. They stole my money to diagnose my Mac it's dec4 n should of been done nov21 n no phone call. He said he did work on it but tech hadn't found the problem. What am I to do argue with him. Customer satisfaction was not meet he should of refunded my $40. Stay away from here.terrible business!

I bought 4computers from them. One of them with in 2 week I see it has a battery problem. I go back to tell them and the brother Josh wants to fight. What happen to help your customers. The dam battery went from 100% to 0% with in 15 minutes of the laptop doing nothing. You can't say that's not a lemon do your job help your customers

Great customer service & extremely helpful from the start, answering all my questions down to the financing process. Great family ran business & good positive vibes from the first time my family walked through the door, to today where they walked us to our vehicle with a brand new computer tower & monitor! Highly recommend this one stop shop for computer needs/repairs. I will definitely be back for future purchases! Have a GREAT DAY to all who read this! Peace & Love

I can't say enough about how I was fairly treated and respected as a customer with Computer Annex. Danny was honest, upfront and treated me with the upmost respect and offered clear knowledge about the products. My boys are excited about their new iPhones and iMac, but can't give the devices a break. This Christmas year, with all that's been going, was one of the best we've had in a long while and we give thanks to Danny and ComputerAnnexUSA. God bless you guys;

Do not buy from them they will sell you damaged used computers under "Refurbished". I tried taking the computer in for a warranty repair only to be told I need to pay out of pocket for the service. Please save your money and but from a reputable merchant not these scammers. One more thing the prices on these machines are way above what they're selling for on the market. If you're in the business of getting ripped of then by all means go ahead if not then stay away from Computer Annex USA. There's nothing American about this business.

It's a family run business, great customer service. Danny was very helpful and went above and beyond to make sure I got what I wanted. I highly recommend for any computer need.

Went in on Saturday looking for a MacBook Air in Rose Gold. They had a few on display, once Danny was done with his customer, he helped me out and showed me one they had on sale. Everything on it was clean, helped me out with the financing and questions about the laptop. Very friendly and helpful with everything. Most definitely will be coming back for some other merchandise they have. Thank you for the help!

Me and my business partners came in looking for a mac lap top and with their great deals, quick no credit check, I was able to get a $1600 in-store credit from Mr Bede, and Ada and Zack. We left with a great Mac PRO, 50' TV and an IPhone 6s. Great deals tell them I sent you .

I've had my eye on a Specific computer for almost 6 months and after searching the web, Craigslist, eBay and OfferUp for great deals and a great price I landed on Computer Annex through there OfferUp advertising They had a 2015 iMac 27 in Fully maxed out With 128ssd, 1TB hard drive, 36 GB ram R9 4 GB graphics card On OfferUp they had it advertised as 1199$ and another ad for 1600 discounted to 1450$ ( Both AMAZING and the lowest Price I had seen for this exact model by 50$-100$ Plus) When I arrived to the shop from OC I told the owner exactly what I was looking for, and to my surprise the prices were more than advertise.

When I showed him the iMac for 1199$ advertised on OfferUp, he said it was a mistake and it was already gone. I gave him the benefit of doubt. I asked about the other one discounted at 1450$ which was the exact same computer from OfferUp posted with specs, just listed at a different price.he said that one was gone as well. Was frustrated to drive out from OC to only see the price at 1899$ ( and essentially the exact same product advertise in stock for different price) After some negotiations and showing him another shop offered the same computer for a cheaper price, he worked with me and dropped it down to a GREAT DEAL at 1500$ Still a little bummed out that I didn't get it at the advertise priced, but the owner still gave a GREAT price I was willing to pay at.

If you know exactly what you want and generally know the price it's sold at you can definitely work or negotiate with the owner Great computer and easy credit process! Thank you guys! Love the computer! They even box it up for you nice, neat and professionally and help you load it in your car! Thanks! OVERALLL If you see something you like I would definitely try and work out a price with the owner, theyre willing to help you if you're a serious buyer and get you a good deal If this store has something specific that you want and have had your eye on than I would come to this store.

If you're not sure what you want and just looking around.and you're coming from a long distance, I would look closer to your location and save the drive Also wouldn't expect to pay an advertised price, seems like a scheme to get you into the store. however I AM grateful for the DEAL we negotiated for the EXACT Computer I wanted Writing this I have mixed feelings, was also bummed out I received an off brand mouse and keyboard and not an original Apple or Bluetooth wireless like advertised in there posts from OfferUp.

I had noticed they left the show room keyboard and mouse on the floor room, when I asked about it they showed me a packed box which I assumed was a new Apple one. To my surprise when I got home it wasn't. At the end of it all, I got a BEAST of a machine at an amazing price. Thanks to the owner for working out a deal and not brushing me off with a firm price! Would have definitely rated 5 stars if not for all the little things

Very good service and i receive my new phone earlier then expected very friendly staff and they made it very easy to go through my payment process

Came in and got a new (to me) laptop, it wasn't exactly the best fit for the type of photo editing that I do so I brought it back the next day and they made the process of an exchange simple for me. This is a family business, and Demi was super patient and helpful. Some of the processing takes some time, so you should also be patient and don't expect to come in and rush.

I can't begin to tell you how great this experience was. Those other reviews are clearly biased and untrue. This is a family business that can be trusted and respected. I bought a MacBook for a phenomenal price and I couldn't be happier. The owner, Beade, took time to explain every feature and every option. He never tried to sell us more than we needed.

He is an honest, family man and this is a family business. The prices and the warranties are exactly as advertise. If I ever need more electronics or repairs on anything, I will come here. They even offer easy if any options! Thank You for great service from an honest small business.

Great Service and Great Deal from Bede. Respectful straight forward man not a "saleman".Will definitely be returning. Thank you.

This store is creepy af. Felt like I was walking into a David Lynch movie. So boiling hot in the store. All sales are final. They advertised a Chromebook on FB marketplace and i figured i just needed a cheap one for my son, so might as well. However, i got it home and it doesn't connect to my wifi. My other Chromebooks still do. I'd take it back, but there receipt says all sales are final.

For any purchases (card, cash, check) they make you fill out a form to give your full name, address, phone nuu and email. Not sure why, but i really would not trust them with personal information.

Bede and Zach were absolutely incredible. They helped my aunt find the perfect computer. Extremely fast

I was scammed, I was working here for a short 2 weeks and left because I was only making $10 an hour and needed more money for bills and diapers, so the reason I am leaving a 1 star review is because Mr. Bede, the owner of the store asked me if I can replace the screens of 2 phones (because they were obviously broken) I said yes I can do it (me not knowing I would be charged if I broke them), I ended up breaking the digitizers of the 2 phones, phone 1 - Nokia Lumia 1520- price on Ebay used as low as $45, he charged me $99 out of my check.

Phone 2 - galaxy s6- price on Ebay as low as $79, he charged me $175 for that one out of my check, * these phones screens were already broken, I just broke the digitizers* EDIT: He pretty much forces customers to leave positive Yelp reviews by giving them a "discount"

Owner was awesome! Helped me get a laptop within 30 mins I recommend this place! All the workers in here are very helpful and they work with any type of credit this is a must for people trying to get there credit score up!

I was looking for a specific model of MacBook Pro, the mid-2015, because I need one for my work and DJing and I don't like all the dongles needed nowadays. I went on Craigslist and found Computer Annex in Ontario. It was a bit of a journey to get there but totally worth it! They hooked me right up with the most maxed out Pro that was factory refurbished and still affortable. Thanks Bede and Zac for hooking me up! I'll recommended you for anybody else looking for a used MacBook Pro!

Great deals, good customer service. They offer different options on computers, parts and repairs. They take the time to ask what you look for and give you a couple of options. Very friendly staff. I bought a computer and havent had any issues. Bede and Demi are the best!

Bede and Demi were very helpful and patient with me. the customer service was great. and the computer I wanted was at a great price. I will go back there again.

Fake! Fake! Please do not waste your time or gas trying to come to this shop! They do not honer their advertising! The prices they listed where changed ones in person and he would not honer a coupon that was clearly active in Yelp! His answer was "it's old" but yet the coupon clearly has no expiration date! Wow, I will NEVER come here again. Not very smart for a business owner, as I was going to buy 4 phones and would have continued to buy more for my staff as I too am a business owner, but with more business common Sense. Response::: Customers please learn from my bad experience. I'm glad I did not end up purchasing these phones as luckily I viewed all the bad reviews before running my credit card and thank god I was able catch his bluff by him not wanting to honer a coupon he advertised.

However my words really don't mean much, as his mean more. Notice the way he speaks to a potential customer, respect and professionalism is missing here. I do not need to say much as he is already doing it for me. (Please see his reply below)

This place is great. I have made several BIG Apple purchases here and the staff is fast, friendly and honest. If you're looking for the best deal ANYWHERE in So Cal, please come here to make it happen for the best in any electronics. Thanks Computer Annex, I'll see you again for my next Apple product!

An electronic lovers paradise! Awesome prices and super friendly staff. Jesus was awesome and very knowledgeable. Well worth the drive from Riverside! Thanks I'll definitely be back!