Triple T Computers

Called today about my chrome book. The guy was very nice and explained to me in a very understandable way. He even told me what he would do if he were in my shoes. It didn't feel like he was trying selling anything to me.

Seriously a real repair shop. A repair isn't always taking old and replacing it with new. Making things work through experience makes the difference. I called around before Triple t opened had no success, everyone said I needed new motherboard.

He was quick fair and knowledgeable and I will not take.my computer any where else

Very professional and knowledgeable. Quality work at a fair price. Highly recommend.

This is the BEST computer shop in the area! They have been doing business in the Knox and Lawrence County area for at least 25 years now. I have bought several used laptops and one gaming desktop system from Dave and what few problems i had (most were self inflicted, after all I am a gamer) were taken care of within 48 hours at a very fair price. When I first found out about Triple T Computers I had taken my laptop to The Geek Squad and they gave me an estimate of almost $350 to fix my laptop. Dave replaced the screen and the total bill was only $159.95! I will never take my computers anywhere else.

Great experience saved my new computer and made things a whole lot less stressful for me! I would definitely recommend this shop for anyone with computer problems or questions.

Horrible customer service. Could not even get an estimate for a repair nor did they even respond to my request other than to demand payment for something they haven't even done or given an estimate for. Would never use!

Dependable honest and reasonable service in your home or office.

This is the only place I will take my computer for now on. Very knowledgeable and efficient. I had my laptop back in the same day. If you want someone who is honest and your computer fixed right the "first time" then I highly recommend taking your computer here. I like how David took the time to explain what the problem was with the computer and fixed it good as new.

A friend of mine bought win7 for $109 from this store. I saw the receipt. I decided I wanted to get win7 so I went to the same store and asked for it. The employee got it and said the cost was $159. I told him my friend just bought it a couple months ago for $109. He said that was impossible. I told him I saw the receipt. He insisted. it was impossible.

I said, "But I saw the receipt." He became angry and YELLED at me, he didn't give a $%@#, he KNOWS he didn't sell it to ANYONE for that price because that's below his cost. I told him, again, that I was sure of the price and that the receipt did indeed come from his store. He yelled even louder, that he knew *%#@ well, he didn't sell it for that low!

I never raised my voice or became angry. I knew the receipt had come from their store and how much they had sold win7 for to my friend, so I called my friend and asked him to bring his receipt to the store. At that point, the owner/employee calmed down a little and asked my friends name. I told him and he found the receipt in his files. He discovered that he did indeed, charge my friend, $109.

He said it was because my friend had paid a lot of money to get his computer fixed, so they gave him a break and sold it to him, at their cost of $109. He had told me earlier, $109 was below his cost, so he lied. Even when he realized I had told the truth, his response was that, he wasn't going to sell it to anyone else for that price. I left the store, with him giving an apology that was more of a defense than an apology. "I'm sorry, but.". I was so upset to be treated this way, I was fighting tears.