From server support & maintenance to network and security assessments, put your trust in Cyber Works. In business since 1997, we have people that are great in technology! If your computer or laptop isn't working or is slow, you can depend on the certified technicians at Cyber Works to repair it quickly and efficiently. Call (920) 497-2667 today. Let us manage updates to your computer systems while protecting your network from viruses and adware. We offer expert technical support to homes and businesses.
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At Cyber Works, we make it our goal to provide premium computer service while establishing a positive relationship with each client. If you're in Green Bay, WI, we'll offer technology solutions that are intended to make it easier for you to use your computer while at home or work. We're a locally owned and managed company that aims to change the world one computer at a time.
At Cyber Works, our goal is to offer your company complete satisfaction with business solutions to keep it running smoothly. From IT support and network maintenance to business continuity and recovery assessments, we're your go-to source for expanding managed IT support and services for small businesses. We hire people who are great in technology and want to help businesses succeed.
If you're looking for a trustworthy computer repair company, your search ends with Cyber Works. We've been helping consumers keep their technology running since 1997. We offer remote and on-site computer and laptop repair services. Whether we speak to you on the phone, email or in-person, you'll be completely satisfied with our services.
Do you constantly worry about losing your family photos because of a computer malfunction? Does the thought of a virus wiping out all your files keep you up at night? You can discover peace of mind when you purchase a monthly maintenance package from Cyber Works. You don't have to be a computer whiz to ensure your system is always functioning flawlessly.
Reviews (13)
Kristi Jerome
May 25, 2022
Jonny Bgood
Mar 17, 2022
Tom Dart
Mar 09, 2022
Brought PC in for CPU overheat issue, $80 diagnostic for something I already knew and they cant get a new cooler from corsair they claim, but when I want the part number/name of cooler they don't know. How does somebody open a second ticket to corsair for a part that they don't have a part number or name for? Waste of time & money for zero new info.
Colleen Neuman
Jan 29, 2022
Jeannine Charlier
Dec 02, 2021
Preston JacksonYT
Jul 22, 2021
Went to two other places batteries plus went back there and then came back and said they couldn't help us and then we went to Best Buy and they said make it appointment and they just made us go through a loop in a loop and we just walked out and then we went to second works and in like five minutes they came back and had a screw out no charge
Becca Marie
May 28, 2021
Anastasia Schmidt
Feb 13, 2021
Theresa Miller
Jan 20, 2021
Alan Belongia
Jun 27, 2020
Stopped in on a Friday to get a quote on a new laptop. Dropped off a note of what I was looking for along with my business card. Told I would get an estimate on Monday. On Thursday the "estimate" finally arrived. When I looked at it I was surprised that there was only one option when I stated in the note several different options I was looking at and that I was flexible on a couple of them.
The "estimate" (that is a scary word) also did not include the microsoft software I asked for. I emailed back asking about that and was told to got to the website to purchase it. In the past they would help with loading software, email, etc. Apparently that is not the case anymore. On top of this I found another laptop with the same setup but a 2 generation newer processor for $470.00 less.
Why would I purchase from here if I don't get any support or help anymore. Used to be a loyal customer and have sent many other people there over the years. That will not be happening anymore. You can get better help at Best Buy now - and that is really, really sad.
The "estimate" (that is a scary word) also did not include the microsoft software I asked for. I emailed back asking about that and was told to got to the website to purchase it. In the past they would help with loading software, email, etc. Apparently that is not the case anymore. On top of this I found another laptop with the same setup but a 2 generation newer processor for $470.00 less.
Why would I purchase from here if I don't get any support or help anymore. Used to be a loyal customer and have sent many other people there over the years. That will not be happening anymore. You can get better help at Best Buy now - and that is really, really sad.
Art Gerstner
Feb 18, 2020
I am not a tech guy. I rely on Cyberworks for all of the computers in our family. They are friendly, knowledgeable, and honest. I have been a dedicated customer for nearly 10 years and they have always treated me right. Recently, I had multiple issues with a refurbished unit that I bought there and they went above and beyond to make sure I was satisfied. They even covered a part that was outside the warranty. Thanks Cyberworks for being such a valuable part of our team!
Tony Reale
Dec 25, 2018
A few years back I went there to troubleshoot my computer. I knew I either needed a new power supply or new motherboard. I explained to the sales associate that I was able to do the repair myself but wanted to purchase the parts locally so I could easily return the item if I needed the alternate part. I point blank asked what their return policy was.
The associate said I had 14 days to return it for a full refund. I bought the part, went home, tested it and determined I needed the alternate part. I went back to the store the same day to do the exchange. When I got there, a different associate told me there was a 20% restocking fee. I explained that I asked earlier what the return policy was and was never told about a restocking fee.
I asked to see a manager who also was unwilling to budge on the restocking fee. I told them if they weren't willing to make an exception, I wouldn't be shopping there ever again. They didn't and I haven't.
The associate said I had 14 days to return it for a full refund. I bought the part, went home, tested it and determined I needed the alternate part. I went back to the store the same day to do the exchange. When I got there, a different associate told me there was a 20% restocking fee. I explained that I asked earlier what the return policy was and was never told about a restocking fee.
I asked to see a manager who also was unwilling to budge on the restocking fee. I told them if they weren't willing to make an exception, I wouldn't be shopping there ever again. They didn't and I haven't.
Lou Cannella
Feb 05, 2017
My laptop would only boot up as far as the desktop and was erratic and often not responsive after that. I called and then dropped it off there. The morning of the next working day I got a call from Joe telling me the findings and outlining options. The hard drive was frozen. Joe replaced the old mechanical drive with a solid state one and in another day my laptop was ready to pick up.
I was also advised on my options for recovering the information on the old hard drive. He had tried my old hard drive on 3 or 4 other computers without success. I am very happy with the result. Joe put Windows 10 on it and he also put some of the apps that he could see on the old computer's desktop onto my new desktop all ready to go. The price was surprisingly low for the repairs. I would say hardly much more than cost of the parts. Thank you Joe! Thank you Cyber Works!
I was also advised on my options for recovering the information on the old hard drive. He had tried my old hard drive on 3 or 4 other computers without success. I am very happy with the result. Joe put Windows 10 on it and he also put some of the apps that he could see on the old computer's desktop onto my new desktop all ready to go. The price was surprisingly low for the repairs. I would say hardly much more than cost of the parts. Thank you Joe! Thank you Cyber Works!
