A Plus Computers

Excellent computer repair service, great job communicating and explaining issues & fixes. John helped us, and he and everyone else were friendly and answered all of our questions easily!

I highly recommend A+ Computers! If you're looking for repairs quickly and prices that are affordable, this is definitely the place.

In and out! These guys know their stuff. I admit they can be a little pricey on their products, but I'd rather give my money to a local small business than some big internet mogul. I like that if I have a question, they are ready with an answer. They are done to earth and the service was quick. I'd recommend them if you have any pc issues. Update, still great guys with lots of knowledge and willing to share it. Again, in and out. Very helpful and reasonable prices. Why go anywhere else?

Chance is hands down the best tech there and the only tech there who can fix BOTH my iPhone and laptop issues AND holds a good conversation. 4 stars because there is only 1 chance.

It was Mr. Alex. Troy was there, he was very helpful when my mother and I was there. But previously there is one person there who really helped me out. I couldn't get his name. The mac I have is the heart of my production. I was willing to pay for it for repair. I gave several chances to Mr. Alex, he might be struggling in his life. As everyone is. My screws were not even the original one anymore. I got angry. It took two months.

New power supply partially installed. Asked them to finish plugging in and find where jumper that was loose went to. That is it.they called Me and claimed non working water cooled processor and fan not working and misc other stuff. Told me $500 to fix it. I quickly informed them I didn't ask them to fix any of that and do that myself as I have a degree and was just being lazy. They called me 5 minutes later to tell me just 3 controllers weren't plugged in and mysteriously all was working now. Time has not been good to their honesty.be wary.

My laptop screen broke, and this company was the only one available to fix it for me. At the time of drop off I was informed that I could pay X amount of dollars to have my laptop looked at and diagnosis and the parts ordered in the same day. I live a very busy life and I did not receive a call until the next day, over 24 hours after I dropped my laptop off, and then I was informed it would take a week for the screen to come in, but it took over a week.

What should have taken about a week and a half, ended up taking three weeks before I got my laptop back. Then when I spoke with Brad, the technician about the situation, he very rudely told me that there would be no discount applied, even though I was told the wrong information several times, and I even had to call to check on the status of my laptop.

If my screen was taking longer than a week, you should have called, and if it wasn't going to be looked at the same day, I dropped it off, you should have called or at the very least take the amount off my bill. On top of that, the only issue it went in with the screen crack, and now the camera does not work. Thank you for fixing my screen but I will NEVER be returning to this establishment.

I bought a new laptop as mine was 11 years old. Troy helped me find a model that best suited my needs, transferred my desktop items and got me up and running. Very nice transaction!

This is where I have purchase all my computers for a dozen years now. Their computers are not overloaded with freebie advertising, like big box stores computers are. They build to your specifications. Any issues with the PC, they can take care of. Lots of networking stuff and knowledge also.

I have always been happy with their products and services. I have bought at least three computers here, many different parts, and they have repaired several other computers over the years. They are very honest.

I stopped into the a plus on parnell today to ask about getting a new battery for my mothers laptop. Later on I found out that it was virtually impossible to get a battery from a brick and mortar store because of the thousands of different types of batteries in existence for laptops. Here I am ready and willing to order a new battery for this laptop but found that it would be far to difficult to do so from a plus computers.

When I asked how long it would take, the answer was 'I dunno' and 'maybe a couple of days, maybe a couple of weeks'. When I asked how much, I got 'I dunno' and after pushing for a better answer, 'might be as much as fifty. At no point did the service guy ask me questions that would give me the impression that he wanted to help me, such as what kind of laptop is it? or may I see the battery you're holding in your hand?.

Instead I felt as if I was talking to a brick wall that wanted nothing to do with me or any business that I might bring to the store. So now I find myself looking online for something that I am unsure about and will take the risk of ordering the wrong one, all because the professional acted aloof and uncaring about my problem. I understand the difficulties with getting a new laptop battery and that it might not have been a big ticket item sales-wise, but it's just good business to help with even the small things. You never know, that same customer might want a whole new gaming pc set-up one day.and now they might just go to best buy instead.

I work from home on my laptop 7 days a week.the power supply on my laptop quit working. Troy & Dillon fixed the issue in 20 mins! AWESOME EXPERIENCE! Will definitely use them for any issues in the future!

Made an hour trip here on a reccomendation to replace a graphics card. I always prefer to do business with independent businesses as locally as possible. I took my failing card in for reference and when I told the associate that I was looking to purchase a high end card, he insisted on arguing that what I had was not a high end card. This was not even my point.

I came in with a $400 - $700 budget for a new, HIGHER end card and was driven away by a staff member who was more interested in showing how little he thought I knew than making a sale. I had no such problems with NewEgg. They were happy to take my business with nary a condescending comment.

I've unfortunately have had a terrible experience with this shop. I chose them to build a custom video editing computer and from the start the black magic card they installed is not compatible with other parts of the system. I "try" to use this on live events to playback simple video files & there is always an issue. I had taken the computer back to them to correct the problems, they originally tried to say it wasn't there problem.

Then they blamed it on the guy that built the system that "didn't work there anymore" then they took it & said they would call when it was fixed. Two weeks later, I end up calling to check in & am told "yea, its been here for you".The thing still doesnt perform the way it should.

Horrible Experience. Brought in an iPhone 5 in with a software issue. After three hours I returned to find that they couldn't do anything for my iPhone and it was essentially bricked. After explaining that my phone was as good as a paperweight they tried to sell me a used iPhone for $350. I was extremely disappointed. I decided to get a second opinion at another computer store within the strip.

They were able to completely fix the phone in 5 minutes and didn't even charge me. A Plus Computers wanted to charge me $350 to replace a phone that had a minor non-hardware issue. That's a scam. Never returning.

Expensive. That would be the word I would use with A+. All of their merchandise is so jacked up in price. The service is good. What you don't know can hurt you!